Emdeon Assistant

Emdeon Assistant simplifies patient registration through real-time automation of patient eligibility and information verification tasks. Emdeon Assistant easily interfaces with most existing registration systems and channels efficient search requests to Emdeon contracted carriers with responses generally returned in seconds. Emdeon Assistant accesses a wide range of information from available payers and credit bureaus including:

• Insurance Eligibility & Benefits
• Referrals
• Authorization/precertification
• Claim Status
• Address Verification
• Ability to pay

Automatically initiated searches unleash the true power of Emdeon Assistant. These searches systematically exhaust all available search criteria, often eliminating the need for repeated searches. Condensed payer responses are also available with the most important eligibility data highlighted to provide a quick reference, or excerpt, to the complete HIPAA response. Emdeon Assistant also maintains a powerful Transaction Archive and Report Manager, for easy reference, which provides the ability to review historical transactions by date or individual user and provide a snapshot of EDI transactions processed.

Features

• 24/7 Automated Verification of Patient Eligibility & Information
• Condensed Payer Responses Available with Key Data Highlighted
• Historical Database Reference of All EDI Transactions
• Fast, Efficient Auto Triggered Cascading Searches
• Management Level Auto Trigger Control to Improve Consistency
• Independent Maintenance Control by Providers

Benefits

• Fewer Keystrokes & Errors During Registration
• Precise Coordination of Payer Benefits for More Accurate Billing
• Discovery of Patient Financial Counseling Opportunities
• Easy Updating of Patient Insurance Records
• 24/7 Customer Support
• Seamless Interface into Most Information Systems
• Access to the Most Payer Connections in the Industry