Emdeon Claim Attachments

Approximately 1 billion claim attachments are generated every year by the US healthcare system. The majority of which are still sent using inefficient, paper-based fax, mail or courier processes. Paper is expensive to generate, difficult to track, easy to misplace and costly to store. But now with Emdeon Claim Attachments all that can change.

Emdeon Claim Attachments is a single-source electronic attachments solution that allows payers and providers to electronically transmit documents supporting the adjudication of a claim, greatly reducing or eliminating many of the inefficiencies and costs associated with paper-based transactions.

Through Claim Attachments, an indexed file of attachments is delivered, in the payer-specified format, directly to a payer's document management system. Payers also can view attachments at Emdeon's secure, web-based portal. Using that same secure portal, providers accessing the Claim Attachments solution are able to manage their entire attachments process from solicitation through attachment submission.

By using electronic attachments payers and providers both benefit from decreased costs and increased efficiencies compared to a paper-based attachment processes.

Features

• Solicit, track, and manage attachments using a secure, web-based application
• Indexed attachment files are delivered directly to a payer's document management system
• Emdeon-sponsored provider outreach promotes utilization of attachments function
• Multiple methods for providers to submit attachments such as fax, screen capture, browse to file, etc.
• Numerous file format types are supported

Benefits

• Gain tracking and management visibility of all claim attachments
• Reduce denied claims and provider appeals
• Increase efficiencies and save time
• Decrease both administrative and system maintenance costs
• Improve provider satisfaction through process improvements and fewer pended claims