Emdeon offers more companion print and mail services to help enhance public relations with inserts in billing statements.
Custom Statement Explanation Inserts are used either when a client has just gone “LIVE” for the first time with a new statement format or when a current Emdeon statement format has changed. This product is designed to inform your customers by means of visual communication showing the exact statement format plus highlighting its features. Our goal is to cut down on the number of phone calls you will receive from your customers inquiring about “how to read” their new statement. These inserts share postage and envelopes along with your billing statements, saving you time and money.
Emdeon also offer many other valuable services designed to make it easy and cost effective for you to distribute information to all your customers. Not only do we offer a full service graphics department to design custom inserts, we can also insert customer-supplied inserts providing they meet our insert guidelines. We can address general or specific information to your customers that currently do not have an account balance with you.
Features- Customer surveys or newsletters
- Announcements of any kind (moving, new location, etc.)
- Notification of a change in policy
- Notification of a change in affiliation with an outside company
- Highlight a new service or product now available to your patients
- Enhances existing customer relationships
- Promotes your business while communicating general office information
