Emdeon eEOB

Emdeon eEOB provides a service for government entities who have their own portal, allowing their beneficiaries the option to stop receiving printed EOBs. By doing so, beneficiaries can begin receiving an email notification when an eEOB is available for their review online. For government entities who use a third party portal, Emdeon can also interface with third party vendors to deliver this solution.

With Emdeon eEOB, beneficiaries can log onto the government entity's portal and enroll to receive a notification via email for all organization communications. Each time a new EOB is available, beneficiaries will receive an email directing them to the organization website where they are able to view the EOBs in a PDF format. From the website, beneficiaries have the ability to save EOBs directly onto their computer or print them for their records. eEOBs are also stored in each beneficiary's account for seven years to enable long-term access.

Emdeon eEOB offers government entities a seamless process that enables the transition of a highly paper intensive process to a simpler and more economical alternative. By adding this solution, government entities can continue to move towards a fully electronic payment and communication solution for both their providers and beneficiaries that directly decreases costs related to postage, paper and printing.

Features

• Customizable email communication
• Automatic bounceback process, including mailing of document
• Timed email release ensures accurate delivery schedule
• Integrates with existing beneficiary portal

Benefits

• Eliminates postage, paper and printing costs
• Decreases wasteful paper documentation
• Improves process efficiencies
• Enhances beneficiary experience
• Increases traffic to the beneficiary portal