Emdeon

ON 24/7 Support

Emdeon Office Suite provides flexible support tools that give you the service and support you need, when you need it. We know how frustrating it is to be promised quick answers over the phone, only to be transferred through the support system and end up waiting on hold forever. That's why we created Emdeon ON24/7. Our support lets you submit requests online anytime or you can call into our office where our support staff will be happy to assist you quickly and effectively.

Want one solution that does it all from patient to payment? Let our healthcare efficiency experts review your business and apply our knowledge to your bottom line.

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Features

  • Online support requests 24/7
  • Automatic form population with your contact information
  • Status tracking and automatic updates while the ticket is being worked
  • Customized support advisories to keep you informed on payer outages

Benefits

  • Solve support issues quickly and effectively
  • Fill out online requests without having to pick up the phone
  • Know the status of your support request anytime
  • The U.S. Healthcare Efficiency Index is a forum for raising awareness and monitoring business efficiency in healthcare.

    The U.S. Healthcare Efficiency Index is a forum for raising awareness and monitoring business efficiency in healthcare.

  • We are working diligently to deliver solutions enabling our customers to meet HIPAA 5010 requirements seamlessly!

    We are working diligently to deliver solutions enabling our customers to meet HIPAA 5010 requirements seamlessly!