Emdeon

Emdeon Patient Pay Online

Emdeon Patient Pay Online is a self-service patient application that provides comprehensive and secure online billing and payment management. Emdeon Patient Pay Online will yield faster collection of patient-owed amounts, improved cash flow, and reduced billing costs, all with less effort and paperwork. Patient billing will always be current, accurate, and accessible, 24 hours a day, 7 days a week.

With Emdeon Patient Pay Online, patients receive email updates linking them to a secure section of their provider's existing website where they can easily view, manage, and pay their accounts online. Patients gain direct access to their account information allowing them to manage account preferences, update demographic information, email customer service staff with billing inquiries, and access FAQs and other helpful information. By bringing billing and payment convenience to patients online, providers are reducing support calls, increasing billing data accuracy, reducing A/R days, and lowering collection costs.

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Features

  • Integrated, secure online patient account management solution
  • No additional software, hardware, maintenance, or custom programming expense
  • Direct patient management of account and demographic information
  • Patients can securely email customer service staff and access billing policies and FAQs

Benefits

  • Accelerates and increases patient collections
  • Reduces customer support calls
  • Increases billing data accuracy
  • Gives patients more convenient payment choices
  • Ensures HIPAA compliance